Monday, May 30, 2011

Director of Operations ? Kansas City Performing Arts Center ...

Title: Director of Operations - Kansas City Performing Arts Center - Kansas City, MO
Location: US-MO-Kansas City

ARAMARK Sports And Entertainment:
The Sports and Entertainment division within ARAMARK Corporation serves more than 200 premier stadiums, arenas, convention centers and concert venues. Since 1975 we've created culinary memories throughout the United States. The secret to our success is that we start with great food and a well managed facility. We understand that ensuring a memorable experience for our customers goes far beyond the food we serve.

We are currently seeking a Director of Operations for the ARAMARK operation at the Kansas City Performing Arts Center.

The Director of Operations works independently, but receives general guidance from the component General Manager. The role of the Director of Operations is to provide overall planning, direction and control of multiple food service units, including but not limited to: Concessions, Catering and Banquet, Restaurant, Kitchen/Stewarding and Premiums Services.

The Director of Operations achieves an efficiently-run component operation by:
Overseeing the planning, coordination and execution of all building events and working with the sales, operations, and accounting departments to ensure event success.
Coordinating and interfacing the operations, procedures, and processes of the front of the house and back of the house.
Developing and monitoring realistic and accurate weekly and daily budgets and consistently providing an explanation of variances.
Developing and monitoring operation forecasts, and proactively analyzing variances to ensure that financial performance meets ARAMARK's and client forecasts.
Directing the purchase, storage, and use of food service equipment and related products.
Directing the purchase, storage, and use of food and beverages and related products
Ensuring appropriate inventory levels, equipment maintenance, and sanitation standards.
Overseeing the execution of ARAMARK's service and sanitation standards for all departments
Establishing and maintaining effective client relations and customer satisfaction.
Assisting with identifying the needs of customers and the client identifying and rectifying operating challenges and recommending new operations programs.
Hiring, training, and developing managers and hourly supervisors and employees to meet staffing and planning needs. Performing staff management tasks.
Promoting good employee relations engaging in effective labor relations practices proactively handling labor relations issues
Implementing and monitoring ARAMARK's safety programs.
Communicating with internal departments and attending or leading meetings as appropriate.
Interpreting and ensuring compliance with ARAMARK policies, procedures and guidelines, as well as applicable government, regulatory and/or accrediting agency standards and codes
Bachelor's degree or equivalent experience is required.
A minimum of 4 year's relevant experience is required.
The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Ability to taste and smell food to determine quality and palatability.
Ability to communicate effectively with clients, senior management and ARAMARK support staff. Ability to respond effectively to changing demands.
P&L accountability and/or contract-managed service experience is desirable. Location: Kansas City, MO, 64106, USA


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Source: http://www.thejobdaddy.com/director-of-operations-kansas-city-performing-arts-center-kansas-city-mo-203911.html

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